Privacy
Reswell Digital is part of Reswell Group, based in Adelaide, South Australia. This page explains what personal information we handle through this website and how. We follow the Australian Privacy Principles in the Privacy Act 1988.
Browsing this website
There are no cookies, no analytics and no advertising trackers on this site. Fonts and images are served from our own host, so visiting a page does not send your details to Google or any other third party.
Our hosting provider, Vercel Inc., keeps short-lived technical logs of each request (such as IP address, browser type and the page requested) to deliver the site and protect it from abuse. Vercel may process these logs outside Australia, including in the United States.
When you ask for a free concept or audit
The request form asks for your name and email address. Everything else (practice name, type of practice, phone, location, current website, what you are after, style ideas, package and timing) is optional. We use what you send only to reply and to prepare your concept or audit.
The form is not stored on this website. It is sent straight to our inbox as an email, and we send you a short confirmation. Those emails are delivered by Resend, Inc., which processes them in the United States, and they arrive in our email, hosted by Google, which may store them outside Australia.
When you email us
If you email us, we receive your name, email address and whatever you choose to tell us. We use it only to reply and, if you go ahead, to scope and deliver your project. Our email is hosted by Google (Google Workspace or Gmail), which may store messages outside Australia. We do not add you to a mailing list and do not sell or share your details.
Please do not send us patient information, by email or through the form. We do not need it to discuss a project.
How long we keep it
We keep project correspondence for as long as we work together and for up to seven years after, for tax and record-keeping. You can ask us to delete enquiries that did not become a project at any time.
Access, correction and complaints
You can ask what we hold about you, ask us to correct it, or make a complaint by emailing amo@reswellgroup.com.au. We will respond within 30 days. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner.